Terms of Service

1. Agreement

These Terms of Service ("Terms") are a legal agreement between you and Phyllax LLC ("Phyllax," "we," "us") governing your use of the Phyllax desktop application, our websites at phyllax.com, and any related services (together, the "Service"). By installing, downloading, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility and accounts

You must be at least 13 years old (or the minimum age of digital consent in your country) to use Phyllax. By using the Service, you represent that you meet that requirement and have authority to enter into these Terms — including, if you are using Phyllax on behalf of an organization, authority to bind that organization.

Phyllax does not require you to create an account with us to use the desktop application. You will, however, connect Phyllax to third-party accounts (Gmail, Slack, etc.) using credentials you control. You are responsible for those accounts and for keeping your credentials secure.

3. Licenses and plans

Phyllax is offered in tiers (Community, Pro, Business, Enterprise). The current pricing and feature breakdown is published on phyllax.com.

3.1 Community (free)

The Community tier is free for personal use, with the integration set and limits described on the pricing page. We may change those limits with reasonable notice; we will not retroactively reduce limits in a way that breaks an existing user's setup without notifying them in advance.

3.2 Paid plans

Paid plans (Pro, Business, Enterprise) require a valid license key issued by us through our payment processor (LemonSqueezy or, for invoiced enterprise customers, by direct issuance). License keys may be limited to a fixed number of devices and may have an expiration date. Continued use of paid features requires a current, valid license.

Subscriptions renew automatically at the end of each billing period unless cancelled. You can cancel at any time from your account on the payment provider; cancellation takes effect at the end of the current billing period. Annual plans paid up-front are not refundable except as required by applicable law or as described in Section 3.4.

3.3 Taxes

Prices on the website are exclusive of applicable taxes unless otherwise stated. Our payment processor collects and remits sales tax / VAT / GST where required.

3.4 Refund policy

We offer a 14-day refund on first-time monthly or annual subscription purchases — if the Service does not work for you, email support@phyllax.com within 14 days of purchase and we will issue a full refund. Refunds for enterprise contracts are governed by the terms of the specific order form.

4. License grant

Subject to your compliance with these Terms (and, for paid plans, payment of applicable fees), Phyllax grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Phyllax desktop application on devices you own or control, for the duration of your active plan.

This license does not grant you the right to:

• Resell, sublicense, lease, or distribute the Phyllax application or license keys
• Reverse engineer, decompile, or disassemble the application except where permitted by law
• Use the Service to build a competing product
• Circumvent license-key validation, license seat limits, or feature gates
• Use the Service in violation of any applicable law, or in a way that infringes someone else's rights

5. Your data

Phyllax is a desktop application. The data you connect to it (emails, calendar events, messages, files, etc.) lives on your own computer, not on our servers. You retain all rights to that data. We do not claim any ownership over it.

For details on what does and does not leave your device, see our Privacy Policy. In the community edition, Phyllax collects no analytics or telemetry and validates no licenses with any remote service.

6. Third-party services

Phyllax connects to third-party services (Google, Microsoft, Slack, Anthropic, OpenAI, Together AI, and many others) at your direction. Those services have their own terms and privacy policies, which govern your use of them. We are not responsible for the availability, accuracy, or behavior of third-party services, and outages or rate limits at those services may affect what Phyllax can do.

You are responsible for complying with the terms of any third-party service you connect.

7. AI-generated content

Phyllax uses large language models (which you provide credentials for) to summarize, categorize, and draft responses based on data you connect. You acknowledge that:

• AI output can be inaccurate, incomplete, or fabricated, and should be reviewed before being acted on
• Phyllax does not guarantee any AI output is correct, fit for a particular purpose, or appropriate for any specific decision
• You — not Phyllax — are responsible for any action you take in response to AI output, including replies the AI drafts that you choose to send
• Send-confirmation prompts in Phyllax exist to give you an explicit review step; you should use that step

8. Acceptable use

You agree not to use the Service to:

• Send spam, harassment, or other unlawful communications
• Access accounts you are not authorized to access
• Violate the terms of any connected third-party service
• Attempt to extract credentials, tokens, or other secrets from other users
• Distribute malware or interfere with the Service's operation
• Resell access to the Service in violation of Section 4

9. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure against every threat, or compatible with every system or third-party service. We do not warrant the accuracy or reliability of any AI-generated content.

10. Limitation of liability

To the maximum extent permitted by law, in no event will Phyllax LLC, its officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, business interruption, or goodwill — arising out of or related to the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months immediately preceding the event giving rise to the claim, or (b) USD $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages; the limitations above apply to the fullest extent permitted in your jurisdiction.

11. Indemnification

You agree to indemnify and hold harmless Phyllax LLC and its affiliates from any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service in violation of these Terms, (b) your violation of applicable law or any third-party rights, or (c) content you process or send using the Service.

12. Termination

You may stop using the Service at any time by uninstalling Phyllax. We may suspend or terminate your access to paid features if you violate these Terms or fail to pay applicable fees, with reasonable notice where practical. Sections 4 (after termination), 5, 9, 10, 11, 13, and 14 survive termination.

13. Changes to the Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date and, for material changes, give in-app notice on next launch. Continued use of the Service after a material change constitutes acceptance of the updated Terms; if you do not agree, your sole remedy is to stop using the Service.

14. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and you and we consent to personal jurisdiction there. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

15. Miscellaneous

If any part of these Terms is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.

16. Contact

Questions about these Terms: support@phyllax.com.