Jira

Monitor Jira for issues assigned to you, blockers, and overdue tickets. Get notified when something needs your attention.

Quick Setup

1. Go to id.atlassian.com/manage-profile/security/api-tokens
2. Click Create API token → name it "Phyllax" → Create
3. Copy the token
4. In Phyllax → Integrations → Jira → Connect → enter your Jira domain (e.g. yourcompany.atlassian.net), email, and the API token

Required Credentials

Field	Where to find it
Jira Domain	Your Atlassian URL, e.g. yourcompany.atlassian.net
Email	The email address associated with your Atlassian account
API Token	id.atlassian.com → Security → Create and manage API tokens

What Phyllax Monitors

Schedule	What it checks
Issues assigned to me	New or updated issues assigned to you
Blockers on my tickets	Tickets you own that are marked as blocked
Overdue tickets	Tickets assigned to you that are past their due date

Notification Actions

When Jira finds something important, the notification card shows:

• View issue — open the issue in Jira
• Add comment — AI drafts a comment you can edit before posting
• Assign to me — assign the issue to yourself
• Escalate — flag the issue for team leads
• Mark complete — transition the issue to done

All action chips that involve writing (Add comment, Escalate, etc.) open the AI draft panel — AI generates a suggested response that you can edit before posting.

Troubleshooting

"401 Unauthorized" error

Your API token or email is incorrect. Jira uses the combination of email + API token for authentication. Make sure the email matches your Atlassian account exactly.

"404 Not Found" for domain

Make sure you enter just the domain (e.g. yourcompany.atlassian.net), not the full URL with https:// or a trailing slash.

Can't see certain projects

Your Atlassian account needs access to the Jira projects you want to monitor. The API token inherits your account's permissions — it can only see what you can see in the Jira UI.